Refund Policy

Refund Policy for Girl Hold My Hand

We at Girl Hold My Hand want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please contact us using the Contact Us link or by emailing support@girlholdmyhand.com. In the event that you decide your purchase was not the right decision, we want to make things right. Please read the following for details on how we handle refund requests:

If you submit a refund request within 30 days of purchasing your ticket to attend a Girl Hold My Hand event, and your request was made more than 31 days out from the start of the event, we will refund the full price you paid upon request. Simply contact us and let us know you’d like a refund. No refunds are provided after more than 30 days following purchase, or when a request is made with less than 31 days until the first day of the event.

If your refund request falls within these conditions (during which time you can receive a full refund as stated above), we’ll provide a refund of your registration fee, minus an administrative fee of $45.00. Refund requests must contain the email address used to purchase the registration and your physical billing address must be submitted to support@girlholdmyhand.com.

Refund requests received outside of these conditions will not be accepted.

Refunds are generally sent within four to six weeks after any event has concluded. In the event of an unavoidable cancellation due to an Act of God or other intervening circumstance, no refunds will be issued. Existing registrations will be honored when the event is rescheduled.

This policy may be amended at any time, and exceptions can be made, but will be determined by Girl Hold My Hand, Inc.

This refund policy was revised on Jan 31st, 2019.